A-M-T – since 1988 your partner for

Training and Development
Performance Consulting
Licensing Programs (MBTI, …)

Phone: +49-(0)2195-92 69 00
E-mail: performance@a-m-t.de

Personality Profile / Assessments

Selecting and Developing Personal:

  • MBTI Type Indicator
  • 16PF Diagnostics / Selection
  • 360° Feedback
  • FIRO-B Needs Analysis

Training & Development

How to close the learning doing gap:

 

Performance Tools

Asking the right question to improve your performance:

Difficult conversations

Confidence in dealing with feedback, critique, disagreement and persuasion.

Life is through language. Responsible use of language is not usually of the curriculum of school education or university. But with language we perceive the world, share opinions and make enemies or friends.

In four different communication situations (feedback, critique, disagreement and persuasion), the goal-oriented use of language often seems particularly difficult. Our workshop equips you with the right tools to handle these difficult conversations.

Purpose and benefits

Before the seminar we will discuss your expectations with you on the telephone. By video-enhanced reflection often unconscious behavior, you check your suitability for the call to action and see the feedback from other situations the opportunity, your "self image" with the "foreign image" match.

Content

To be human in a world of language and interactions

  • Interactions and individuals
  • Interactions and values
  • To distinguish between conversational situations and dialogues

Giving critique

  • Solve problems without defeating people
  • Appreciation and criticism
  • Measurable performance

The dispute

  • How disagreements arise from misunderstandings
  • Resisting and recognizing differences of opinion
  • Balancing different interests

Convincing conversations

  • Change of opinions, not just because you insist upon it
  • Patiently listening
  • Suitable partner-oriented, and argue

Feedback

  • Using the most effective performance driver Separating facts and interpretations
  • Closing the gap between annual performance reviews
A-M-T Management Performance AG | Suedstrasse 7 | 42477 Radevormwald | Germany | fon +49-(0)2195-92 69 00 | fax +49-(0)2195-92 69 01 | Email: performance@a-m-t.de